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1. Common Tasks

1.1. Take a Screen Shot (Windows XP)

To take a screen shot and save it as a picture

  1. Click the window you want to capture. Press Alt+Print Screen by holding down the Alt key and then pressing the Print Screen key. The Print Screen key is near the upper-right corner of your keyboard. (Depending on the type of keyboard you have, the exact key names on your keyboard may vary slightly.)

    Note: You can take a screen shot of your entire desktop rather than just a single window by pressing the Print Screen key without holding down the Alt key.

  2. Click Start, click Accessories, and then click Paint.
  3. In the Paint window, click Edit, and then click Paste.
  4. When the image appears in the Paint window, click File, and then click Save As.
  5. In the Save As dialog box, in the File name box, type a name for the screen shot, and then click Save.

You can now print or email the saved screen shot just like you would any other picture.

1.2. Add a Network Printer

How to add a Network Printer (Windows 7)

  1. Reboot Your Computer

  2. Open The Network Printer List On The Print Server by selecting the globe in the lower left hand corner of your desktop and type \\print. Press Enter on your keyboard.

  3. A new window will open that lists the available network printers you can install.

  4. Double-click on the network printer you want to use to begin the installation. On Windows 7 – You will be asked "Do you trust this printer?" Select Install Driver.

  5. The printer driver will be installed and the new network printer will show up in your Printers list.

  6. Repeat the same steps to install any other printers you want to use.

  7. If you have installed more than one printer, right-click on the printer you wish to use as the default and click Set as Default Printer. (You'll see a check mark on the printer's icon signifying that it's now your default printer.)

     

How to add a Network Printer (Windows XP)

  1. Reboot Your Computer

  2. Open The Network Printer List On The Print Server by clicking on the Start Menu in the lower left corner of your desktop and select Run. Type \\apu in the box and press Enter on your keyboard.

  3. A new window will open that lists the available network printers you can install.

  4. Double-click on the network printer you want to use to begin the installation. You may be asked "Do you wish to connect?" If so, select Connect or OK, to begin the installation.

  5. The printer driver will be installed and the new network printer will show up in your Printers list.

  6. Repeat the same steps to install any other printers you want to use.

  7. If you have installed more than one printer, right-click on the printer you wish to use as the default and click Set as Default Printer. (You'll see a check mark on the printer's icon signifying that it's now your default printer.)

1.3. Check Work Order History

Check out the video below to learn how to check your work order history in the HelpSpot system. You will be able to see all work orders you have entered since the beginning of time.

Click on the FULL SCREEN icon in the bottom right corner when viewing the video in order to see the details.

 

* This is a silent film so don't blow out your speakers trying to hear the silence :)

 

Unable to display content. Adobe Flash is required.

1.4. Malware Removal Tool

The Barracuda Spyware Removal Tool performs a comprehensive scan of your computer for any traces of spyware or other malware. This scan is very thorough and takes several minutes to complete. After the analysis is finished, you can remove all the malware and traces of malware that have been found. 

The analysis and removal of spyware and other malware from your Barracuda Web Filter includes detecting and removing many small traces, cookies, potential spyware files and temporary files from your computer. Many of these items pose a minor risk and blocking them can cause some Web sites to malfunction; therefore, the Barracuda Web Filter does not block them at the network level. As such, the Barracuda Spyware Removal Tool will typically identify items for removal that are not blocked at the network level by the Barracuda Web Filter. 

For maximum security, complete removal of these files from your computer is recommended.

Barracuda Malware Removal Tool

1.5. Update Google Chrome

Update Google Chrome

To make sure that you're protected by the latest security updates, Google Chrome automatically updates whenever it detects that a new version of the browser is available. The update process happens in the background and doesn't require any action on your part.

Check for updates

Updates are available if the Chrome menu on the browser changes color to green Update Chrome, orange Sync error, or red . To apply the update, just follow the steps below.

  1. Click the Chrome menu on the browser toolbar.
  2. Select Update Google Chrome.
  3. In the confirmation dialog that appears, click Restart. The browser saves your opened tabs and windows and reopens them automatically when it restarts. If you'd prefer not to restart right away, click Not now. The next time you restart your browser, the update will automatically be applied.

Windows 8 users: Make sure to close all Chrome windows and tabs on the desktop and Windows 8 app, then relaunch Chrome to apply the update.

More information for Mac and Linux users

Check for update manually and see the current browser version

Click the Chrome menu Chrome menu on the browser toolbar and select About Google Chrome. The current version number is the series of numbers beneath the "Google Chrome" heading. Chrome will check for updates when you're on this page. ClickRelaunch to apply any available update.

More information

1.6. "Replace Bulb Soon" Message on Projector

The message "Replace Bulb Soon" will flash on your projector screen once the bulb hours counter has reached 3000 hours. Many times, the bulb does not have to be replaced yet and to save money on the high cost of replacement bulbs, we don't normally replace the bulb when this message displays unless the projection quality has diminished beyond a useable state.

To prevent this message from displaying every time you use the projector, please follow the steps below. This can be done with a remote if you have one for the projector or by using the arrow buttons on projector itself.

NOTE: If you are not comfortable performing these steps, please reply to this work order email to reopen the ticket and someone from the Tech Dept will take care of it when time permits.

Reset the lamp timer using the projector's menus:

  1. Press the Menu button on the remote control or on the projector's control panel. You see the main menu.

  2. Use the buttons on the remote control (or the arrow buttons
    on the projector) to highlight Reset, then press Enter.
    You see this screen: 




  3. Select Reset Lamp Hours and press Enter
  4. When you see the prompt, select Yes and press Enter 
  5. When you're finished, press Esc or Menu to exit the Menu system.

1.7. How Do I Reset My MAISD Managed Password

Download the attached PDF provided by the MAISD for instructions on how to reset your MAISD password.

1.8. Creating a Shortcut to a Program or File

To create a shortcut on the desktop to a program or file, there are two possible methods to choose from.

Method 1

  • Right-click an open area on the desktop, point to New, and then click Shortcut.
  • Click Browse.
  • Locate the program or file to which you want to create a shortcut, click the program or file, click Open, and then click Next.
  • Type a name for the shortcut. If a Finish button appears at the bottom of the dialog box, click it. If a Next button appears at the bottom of the dialog box, click it, click the icon you want to use for the shortcut, and then click Finish.

Method 2

  • Click Start, point to Programs, and then right-click the program you want to create the shortcut to.
  • Click Create Shortcut.
  • The shortcut is now at the end of the Programs list. For example, if you created a shortcut to Microsoft Word, to find that program, click Start, and then point to Programs. You will find the shortcut, named "Microsoft Word (2)" (without the quotation marks), at the bottom of the Program list.
  • Drag the shortcut to the Desktop.